Terms & Conditions
Terms and Conditions
Last updated: 12 March 2026
Welcome to techetch.co.uk. These Terms and Conditions govern your use of our website and the services provided by TechEtch. By accessing our website or using our services, you agree to comply with and be bound by these Terms and Conditions.
If you do not agree with these terms, please do not use our website or services.
1. About Us
TechEtch provides laser engraving, branding, and custom marking services for individuals and businesses.
Our website:
https://techetch.co.uk
Contact email:
techetchenquiries@gmail.com
2. Use of Our Website
By using this website, you agree that:
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You will use the website only for lawful purposes.
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You will not attempt to gain unauthorised access to the website or its systems.
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You will not misuse the website in any way that could damage, disable, or impair the service.
We reserve the right to suspend or restrict access if misuse is detected.
3. Orders and Services
When placing an order for laser engraving or branding services:
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You agree that all information provided is accurate and complete.
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You confirm that you have permission to use any logos, designs, or text submitted for engraving.
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We reserve the right to refuse or cancel orders at our discretion.
Orders may only begin once design specifications and payment (if required) have been confirmed.
4. Custom Engraving and Design Responsibility
Customers are responsible for ensuring that:
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Uploaded designs are correct and free from errors.
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You have the legal right to reproduce any logo, trademark, or copyrighted material.
TechEtch is not responsible for mistakes in designs that have been approved by the customer before production.
5. Pricing and Payment
Prices for our services may change at any time without notice.
Payment terms may include:
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Full payment in advance
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Deposits for custom work
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Payment upon completion depending on the project
Orders may not be processed until payment has been received where required.
6. Delivery and Turnaround Times
We aim to complete orders within estimated timeframes. However:
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Delivery or completion dates are estimates only.
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Delays may occur due to production complexity, supply issues, or high demand.
We are not liable for delays outside our reasonable control.
7. Returns and Refunds
Because many of our products and services involve custom engraving, they may not be eligible for return or refund unless:
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The item is faulty
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The engraving differs significantly from the approved design
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There is a manufacturing error
This policy is consistent with UK consumer law including the Consumer Rights Act 2015.
If you experience an issue, please contact us at:
8. Intellectual Property
All content on this website, including:
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text
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graphics
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branding
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logos
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images
is the property of TechEtch or its licensors and may not be reproduced, distributed, or used without permission.
Customers retain ownership of the designs they submit but grant TechEtch permission to use them for the purpose of completing the engraving service.
9. Limitation of Liability
To the fullest extent permitted by law, TechEtch shall not be liable for:
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indirect or consequential loss
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loss of profits or business
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damages resulting from misuse of engraved products
Nothing in these terms excludes liability where it would be unlawful to do so.
10. Website Availability
We aim to keep the website available at all times, but we do not guarantee uninterrupted access. The website may be temporarily unavailable due to maintenance or technical issues.
11. Changes to These Terms
We may update these Terms and Conditions from time to time. Changes will be posted on this page with the updated date.
12. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes relating to these terms will be subject to the jurisdiction of the courts of England and Wales.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Website: https://techetch.co.uk
Email: techetchenquiries@gmail.com